Beginning Your Design Thinking Journey

We have helped many individuals and organizations begin their journey using Design Thinking as a tool to improve their work in business, education, and community organizations. We support your desire to creatively meet the needs of your colleagues, customers, clients, and students.

Whether you are a small team, department, or entire organization we can help you get started learning how to think like designers and turn your ideas into action to drive positive, progressive change. While addressing a challenge that is meaningful you, we will help unleash your potential to be an effective question poser, problem finder, and solution seeker.

The ability to make one’s thinking visible is an essential skill for a wholeminded~wholehearted designer. During our work together we will provide you with creative tools for mapping ideas to simultaneously generate and capture thinking, collaboratively engage with colleagues, design dynamic organizational systems, and broaden your vision of how to have positive impact in the lives of others.

Examples of design challenges we have helped others tackle

Design a strategy for developing a career seeking mindset useful to students as they seek their first job and develop their careers over time.
Design a way to help everyone in our organization understand and appreciate the contributions that each department makes to the productive functioning of the organization as a whole.
Design a way to use social media (or enhance our existing online presence and community) to help lawyers build and sustain important professional connections.
Design a communication structure that highlights the value and importance of the work we do with our clients.
Design a way to engage lawyers new to practice (0–5 years) in your CLE organization.
Design a way to initiate incoming students into the business school experience that directs them to a rich understanding of the range of opportunities available to them.
Design one opportunity for Juniors to engage in an academic, co-curricular, and/or community-building experience in a holistic manner.

We are ready to help you define and address your own challenge, and support you as you learn to think like a designer. Contact us at to set up a complimentary consultation.

“It’s a completely different way of thinking.”
“It really engages you and helps you think outside the box.”
“You need to experience the process under the guidance of an expert to “get it”. Practice it right away with real problems you need to solve. - elementary school teacher, Ann Arbor, MI”
“It helps you focus on great ideas that solve problems for your customers.”
“I had a great experience working with Katrin Robertson and Diane Tamblyn for their Chicago presentation of “Designing for Engagement: Applying Instructional Design Strategies When Creating Online Learning” for ACLEA, the Association for CLE professionals. Katrin and Diane were professional, knowledgeable about our industry, and motivating to attendees. They even demonstrated their “engagement” principles during their presentation with a great variety of audience participation techniques! ACLEA members requested that we have speak again in the future!”

Director of Continuing Legal Education, Illinois Bar Association
“I enjoy the evolution process”
“This was excellent training. Clear, concise directions. It was interactive and kept you engaged.”
“This will help you view your business in a new light, especially for the staff that has been there a while”
“It’s a new concept for most people, but you will see how effective it can be!”
“If you do it enough it starts to become more natural.”
“Enlightening, encouraging, useful, interactive, thoughtful, thought-provoking, fun, insightful, invigorating, inspiring, challenging, informative, helpful, creative, engaging, active, productive, interesting, satisfying, rewarding, educational, practical, and confidence building”
“Diane and Katie are great! ”
“It’s long-lasting education”
“It really works”
“Collaborating with different department members was very helpful”
“Discovery is the basis for the whole process, it keeps the design process human centered. ”